Who we are

Our website address is: https://frostberry.shop.
At RedRock Service, we are dedicated to providing cozy, safe, and thoughtfully designed essentials for your beloved pets.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can review the Gravatar service’s privacy policy here: https://automattic.com/privacy/.
After your comment is approved, your profile picture becomes publicly visible alongside your comment.

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

When you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up several cookies to save your login information and screen display preferences. Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.

If you edit or publish content, an additional cookie will be saved in your browser. This cookie contains no personal data and only records the post ID of the edited article. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves exactly as if you had visited those websites directly.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with their embedded content, especially if you have an account and are logged into those sites.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve any future comments automatically without manual moderation.

For users who register on our site (if any), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except the username). Website administrators can also see and modify this information.

What rights you have over your data

If you have an account on our site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided.
You can also request that we erase any personal data we hold about you, excluding any data we are required to retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.